Pay loan jpscu day. COK responds to consumer’s question regarding loan repayment

Pay loan jpscu day. COK responds to consumer’s question regarding loan repayment

Claudienne Edwards Sunday, June 16, 2019

Dear Claudienne

We took down a quick payday loan from COK Sodality in Cross roadways from the 31st October 2017 and must have paid back it through salary deductions. Nevertheless, we resigned through the ongoing business where we worked ahead of the income deductions when it comes to loan had been finished.

Sometime in 2017, we went along to COK to find out of the balance owing in the loan and paid the outstanding quantity.

In April 2019, We sent applications for that loan at another standard bank and ended up being rejected the mortgage that I had a loan outstanding with COK from 2016 because they said my credit report showed.

Whenever I visited COK to really have the matter sorted away, I happened to be told that I experienced a highly skilled balance of seventy seven dollars and seventy six cents ($77.76).

I had fully repaid the loan, I was my explanation told that if I wanted to query the matter, I would have to make a complaint to the credit bureau when I pointed out that.

We visited the credit bureau in the Towers at 25 Dominica Drive (Kingston) on April 25, 2019 and done a problem type. I had been provided a receipt and told that i’d be contacted within 14 trading days.

Them on May 17,2019 and was told that they sent COK an email and had not received a response when I called.

I was told that COK had still not responded to their email when I again called the credit bureau on May 27,2019,

I will be searching for your assist to own COK straighten out this matter.


Dear CM

Tell Claudienne has been around interaction with COK Sodality Cooperative Credit Union Limited in regards to your problem. COK has sent Tell Claudienne the following email:

“Reference would be to your e-mail of might 31, 2019 so we now react the following:

Our user CM lodged a dispute to your credit bureau in terms of three loans that have been issued by COK Sodality Cooperative Credit Union Ltd, and that have been being reported as active. The user has stated that the report is inaccurate.

This matter had been under research within COK and our findings unveiled that the 3 loans being disputed by CM have now been paid back. The loan that is specific to in CM’s e-mail for your requirements, is a pay check loan of $50,000 using the account quantity 351. This loan ended up being provided on October 31, 2016 for half a year, to grow on April 30, 2017. The mortgage ended up being paid back on June 8, 2017. But, because of technical difficulties with our bodies, the account had been still being mirrored as active.

We now have since amended the account on our system/records to demonstrate a status that is liquidated while having ready the relevant letters become sent to your two credit reporting agencies to additionally adjust their documents consequently.

A duplicate with this page happens to be forwarded to CM via e-mail.”

COK also sent Tell Claudienne a duplicate regarding the email provided for you.

The COK e-mail to you reported: “We sincerely regret the wait in responding and hope that with all the matter now settled, you are able to conduct greater ease to your business.

We desire you good luck.”

JPS breaches workplace of Utilities Regulation (OUR) criteria

We have a home in downtown Kingston and I also placed on the Jamaica Public service provider (JPSCO) for my electricity supply become upgraded from 110V to 220V and had been encouraged that the update could be completed within five working (company) times. Despite a few phone phone calls to your JPS, significantly more than 10 times later on the JPS has not yet done the update. I happened to be told they arrived to accomplish the upgrade but didn’t have the equipment to perform the job, while they were unaware that my community had been in the household Advanced Meter Infrastructure (RAMI) system.

That reason had been unsatisfactory as the residences had been utilized in that operational system in 2015. Additionally, it is an obvious coastline associated with JPSCO and workplace of Utilities Regulation(OUR) Guaranteed Standard EGS1 that states that “a simple connect” such as for example We asked for must be finished within four (4) company times.

I might appreciate your assistance, due to the fact failure for the JPS to produce the required voltage in a manner that is timely triggered me personally great inconvenience and has now adversely affected efficiency within my dwelling.


Inform Claudienne asked for the JPS to research your condition and records that the voltage had been upgraded 35 times after you made the demand.

Tell Claudienne records that after you asked for payment through the JPS for the breach associated with the Guaranteed Standard by maybe perhaps not updating the voltage in the 4-5 period, you were advised that the consumer is not compensated for a “simple connect” breach day. We desire you good luck.

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